Example - leading UK freight company engages our Code Red and our long standing partner to develope a routing system for each of their depots

A widely know UK freight company engaged our partner to provide a solution to their depot parcel routing issues. Their issue was that as each bulk transporting lorry arrived into depot, parcels and consignments were being off loaded and had to be manually inputted into their internal system then identified and routed to the correct outgoing truck. They identified that there was far too much 'human' input taking place which meant too large a margin for error. Also, the procedure was far too manual and with a complete lack of a system beyond their internal network, there was limited traceability and proof of transaction.

After identifying the correct hardware to use within each depot, we designed a system for them that allowed:

• Direct connection to their existing back office software to retrieve consignment and customer details for each days collections & deliveries

• Log in of only registered depot users with access to only pre-designated areas related to job function

• Ability to check if an item should have been scanned in, where it should be subsequently loaded and whether the vehicle is in depot or not

• Function to display non scanned goods, log them to permanent record and issue instruction for correct routing

• Misrouted freight capability able to identify incorrect freight and action accordingly

• Damaged freight report and capture - users can photograph damaged freight via the hand held terminal, enter notes and save to file

• Spot check capability for customer queries - if a customer queries a charge based on consignment weight and size, our system allows the record to be recalled and checked